Terms and Conditions cuci3 – Complete Platform Usage Guide

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and cuci3 ("Company", "we" or "Platform"). These Terms govern your use of the cuci3.com website, the cuci3 mobile app, and all related services.

By registering an account, making a deposit, or simply accessing any part of the cuci3 platform, you confirm that you have read, understood, and agree to be bound by all Terms stated herein, including our Privacy Policy which forms part of this document.

Cuci3 operates as an online entertainment platform and all services offered are solely for adult entertainment purposes. The platform bears no responsibility for any use that violates the user's local laws.

2 Member Eligibility

To register and use cuci3 services, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not listed on the self-exclusion register of any gambling platform.
• Not an employee or immediate family member of a cuci3 employee.
• Using the platform for personal use only, not on behalf of any third party.
• Not previously registered under a different identity at cuci3.

Cuci3 reserves the right to request proof of age and identity at any time through the Identity Verification (KYC) process. Documents that may be requested include a national ID, passport, or other official document. Accounts will be suspended while verification is in progress, and withdrawals will not be processed until KYC is fully completed.

3 Account Registration

Each individual is only permitted to hold one (1) account only at cuci3. Multiple account registrations by the same individual – whether using different names, phone numbers, email addresses, or payment methods – are strictly prohibited and will result in the termination of all associated accounts.

Your Responsibilities Upon Registration

• Provide accurate, complete, and up-to-date information when registering.
• Update your account information promptly if any changes occur.
• Use an active, reachable email address for official communications.
• Choose a strong password and never share your login credentials with anyone.

Account Security

You are fully responsible for all activities that take place under your account. If you suspect your account has been compromised or accessed without authorisation, please contact the cuci3 support team immediately via live chat. cuci3 will take appropriate action to protect your account, including suspending it while an investigation is conducted.

4 Deposit & Withdrawal of Funds

Cuci3 supports a variety of popular deposit and withdrawal methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and other digital payment methods available on the platform. All financial transactions are protected with 256-bit SSL encryption to ensure the security of your data.

Deposit Rules

• The minimum deposit limit is as stated on the platform's Deposit page.
• All deposits must use a payment method registered under your own account name.
• Deposits from third-party sources or joint accounts are not accepted and will be returned.
• Cuci3 does not charge any processing fee for deposits; however, third-party bank fees may apply.

Withdrawal Rules

• Withdrawals may only be made to the same payment method used for the deposit (original source principle).
• KYC verification must be completed before your first withdrawal is processed.
• Withdrawal processing time ranges from 15 minutes to 24 hours depending on the selected payment method.
• Cuci3 reserves the right to request additional supporting documents for withdrawals exceeding a specified amount.
• Withdrawals to third parties or accounts not belonging to you are strictly prohibited.

5 Bonus & Promotions

Cuci3 offers a wide range of bonuses and promotions to its members, including welcome bonuses, reload bonuses, cashback, exclusive VIP offers, and seasonal promotions. All bonuses are subject to the specific terms stated in each respective promotional offer.

General Bonus Terms

• All bonuses are subject to a wagering requirement before withdrawals are permitted. The wagering requirement for each bonus is clearly stated in the respective promotion's terms.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• Cuci3 reserves the right to void any bonus where abuse or fraud is suspected.
• Using multiple accounts to claim the same bonus will result in cancellation of all bonuses and account closure.

Wagering Requirement

The wagering requirement refers to the number of times you must wager the bonus amount before any winnings can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place bets totalling RM2,000 before those winnings are eligible for withdrawal.

6 Game Rules

Cuci3 offers a wide range of game categories including Live Casino, Slots, virtual sports, Sports Betting, eSports, and card games. Each game category has its own specific rules available within the platform. Members are responsible for understanding the game rules before playing.

Game Integrity

All games on cuci3 use Random Number Generator (RNG) technology that has been independently certified by internationally accredited audit bodies. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including cuci3 itself. The Return to Player (RTP) percentage for each slot game is as stated by the respective game provider.

Game Results

• Completed game results are final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical disruption during an active game session, cuci3 will use server records to determine the game's status.
• Wagers placed during a system outage will not be honoured and any related deposits will be refunded.

Betting Limit

Cuci3 applies minimum and maximum wagering limits for each game. These limits may vary based on membership status, game category, and active promotions. VIP Members enjoy higher wagering limits compared to regular members.

7 Prohibited Conduct

To ensure a safe and fair gaming environment for all members, cuci3 strictly prohibits the following conduct:

• Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities in the platform's system.
• Bot & Automation Use: Using automation software, bots, scripts, or any technology other than the standard user interface to interact with the platform.
• Money Laundering: Using the cuci3 platform for any money laundering or illegal activity financing.
• Bonus Abuse: Opening multiple accounts to claim bonuses, colluding with other players to manipulate game outcomes, or any form of promotional system abuse.
• Technical Disruption: Any attempt to hack, attack, or disrupt the normal operations of the cuci3 platform.
• Use of Insider Information: Exploiting any insider information or known vulnerabilities to gain an unfair advantage.

8 Account Closure & Suspension

Cuci3 reserves the right to suspend or close any member's account at any time without prior notice if there is reasonable cause to do so, including but not limited to a breach of these Terms, suspected fraudulent activity, or a request from the relevant authorities.

Voluntary Account Closure

You may close your cuci3 account at any time by contacting our customer support team. Before the closure is processed, any eligible remaining balance will be returned to you via your registered payment method, subject to the completion of any applicable wagering requirements.

Self-Exclusion

If you feel you need a break from gaming activity, cuci3 offers temporary or permanent self-exclusion options. Please contact our support team for assistance with this. See also Responsible Gaming Policy for more information.

9 Liability Limits

Cuci3 shall not be liable under any circumstances for any indirect, consequential, special, punitive, or loss-of-profit, revenue, data, or business opportunity damages arising from the use of or inability to use our platform.

Cuci3's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Disclaimer of Liability

• Service interruptions due to scheduled or unscheduled system maintenance.
• Technical failures beyond cuci3's reasonable control.
• Losses caused by third-party actions such as internet service providers or payment providers.
• Unauthorised account access resulting from a member's failure to safeguard their account credentials.

10 Privacy & Data Protection

Cuci3 takes the protection of your personal data seriously. All data collected during registration and use of the platform is processed in accordance with Privacy Policy cuci3, which forms part of these Terms.

By using the cuci3 platform, you agree that we may collect, process, and store your personal data for the following purposes:

• Identity verification and KYC compliance.
• Processing of financial transactions, deposits, and withdrawals.
• Account-related communications, promotions, and platform updates.
• Fraud prevention and security monitoring.
• Service improvement and user experience enhancement.

Cuci3 will not sell or rent your personal data to third parties for marketing purposes without your consent. Data is only shared with third parties necessary for the operation of our services, such as payment processors and game providers.

11 Responsible Gaming

Cuci3 is fully committed to responsible gaming practices. We believe entertainment is only meaningful when managed wisely and healthily. To that end, we provide a range of tools and resources to help members manage their playing activity.

Available Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Play Time Limit: Set session time limits to prevent excessive play.
• Cool-off Period: Take a temporary break from the platform without closing your account.
• Self-Exclusion: Option to exclude yourself from the platform for a specified period or permanently.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. For more information on the responsible gaming tools and resources we provide, visit the Responsible Gaming us.

12 Terms Amendment & Applicable Law

Cuci3 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of these Terms will always be available on this page with a clear update date.

Your continued use of the cuci3 platform following any amendments to these Terms constitutes your acceptance of the updated Terms. You are encouraged to review this page periodically to stay informed of the latest changes.

Applicable Law

These Terms are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms shall first be resolved through negotiation. Should negotiation fail, the dispute will be referred to arbitration or the relevant court at cuci3's discretion.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact the cuci3 support team via live chat, available 24/7 on our platform, or refer to the FAQ for answers to frequently asked questions.